Shipping & Returns


Shipping information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. Shipping costs are based upon the weight, size, packaging and handling of an item. For large item the dimensional weight is used to calculate shipping charges. This is especially the case for items shipped using Federal Express and United Parcel Service. Some items are dropped-shipped to you directly from our premium vendor partners. When ordering these items the transit and fulfillment time may vary, as these products ship at the different times from different locations. We will provide shipment tracking information upon request when it is available. Some items because of their size dimension must be delivered via freight. The buyer will be notified by email if there are additional costs involved to ship an item.

Some items such as machinery, autos and boats must be picked up by the customer. We will not store a purchased item past seven days and additional storage costs may be incurred if items are not picked up by the customer.

Returns


In the event that a "new" purchased item has to be returned we will refund the full purchase price excluding the shipping cost after receipt. We do not pay for return shipping under any circumstances.

We do not accept returns for any used items sold online or through customer pick-up. If a customer is in doubt about the size, make or fit of an item they may request an exchange of another item of equal value or accept store credit for the amount of the item. We are more than pleased to send additional product information and photos upon request prior to purchase.

Freight


For large items that have to be shipped via Freight we will supply a Freight Quote to the shipping address zip code supplied on the customer account. Most times several quotes can be supplied based upon estimated time of delivery, and the type of delivery location. Freight quotes are calculated for residental delivery or for delivery to the nearest shipping company terminal location. We encourage customers to inquire about freight insurance prior to finalizing their order.

International Buyers – Please Note:


Products being shipped overseas will be shipped via United Postal Service Priority Mail International. A Paypal invoice will be sent to the email on record in your customer account for costs associated with shipping. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the responsibility of the customer. Please check with your customs office to determine what these additional costs will be prior to purchasing. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We will not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
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